G'day Reader As we change seasons through May, it's the perfect time to review how you're doing what you do, so you can better results, succeed and thrive. Here's the thing. Once upon a time, we could set businesses on auto-pilot and stand back. That's not been the case for a while. Over the last 5 years we've watched: record-breaking levels of businesses closing their doors forever record-breaking levels of founders and leaders burning out record-breaking levels of staff leaving jobs & the...
2 months ago • 3 min read
G'day Reader Your Future of Hospitality may feel uncertainHere's how you can feel more in controlYou can't change the converging crises we face:• cost-of-living crisis reducing revenues• inflation pushing up ingredient costs• wars making our future uncertain• economic policy killing society• climate change concerns• supply chain challenges• staff recruitment• bust/burnoutBut, you can change how you respond to themThese converging crises continue to drive:❌ record-breaking levels of business...
3 months ago • 1 min read
G'day Reader Your Future of Hospitality may feel uncertainHere's how you can feel more in controlYou can't change the converging crises we face:• cost-of-living crisis reducing revenues• inflation pushing up ingredient costs• wars making our future uncertain• economic policy killing society• climate change concerns• supply chain challenges• staff recruitment• bust/burnoutBut, you can change how you respond to themThese converging crises continue to drive:❌ record-breaking levels of business...
3 months ago • 1 min read
G'day Reader Could the world have got any more crazy than it has already been in the last 5 years? Well, it was turned upside down (economically) last week and the ripples are turning into tsunamis around the globe. Now, I hate to tell you I told you so, but... ...I have been saying that the world isn't going to return to the old normal ever because we're witnessing changes in the global power structure and what's coming around the corner will be felt in our industry in the coming months....
3 months ago • 4 min read
G'day Reader Could the world have got any more crazy than it has already been in the last 5 years? Well, it was turned upside down (economically) last week and the ripples are turning into tsunamis around the globe. Now, I hate to tell you I told you so, but... ...I have been saying that the world isn't going to return to the old normal ever because we're witnessing changes in the global power structure and what's coming around the corner will be felt in our industry in the coming months....
3 months ago • 4 min read
G'day Reader I want to talk about confidence today and why it's so important to have it. Especially in tough times. "86% of hospitality businesses are not optimistic about the future" was an article I read a few days ago. The survey was for the UK, but let's face it, the same bleak outlook exists in Australia and everywhere except...Dubai (for another newsletter). So, ONLY 14% of businesses ARE optimistic about the future. Are you in the 14% or the 86%. If you have 30 seconds, reply to this...
4 months ago • 3 min read
G'day Reader I want to talk about confidence today and why it's so important to have it. Especially in tough times. "86% of hospitality businesses are not optimistic about the future" was an article I read a few days ago. The survey was for the UK, but let's face it, the same bleak outlook exists in Australia and everywhere except...Dubai (for another newsletter). So, ONLY 14% of businesses ARE optimistic about the future. Are you in the 14% or the 86%. If you have 30 seconds, reply to this...
4 months ago • 3 min read
G'day Reader Sorry for my lack of weekly newsletters and daily LinkedIn posts this year. My Mum passed away early last month following cancer surgery. The last 4 months of tests, scans, diagnosis and preparing for surgery were challenging but it was a privilege to have held my Mum's hand through it. Whilst we run our businesses, life happens around us. Our ability to recognise when we need time away, and to take it, is an important one. Being human means we deal with births, relationships,...
5 months ago • 3 min read
G'day Reader Sorry for my lack of weekly newsletters and daily LinkedIn posts this year. My Mum passed away early last month following cancer surgery. The last 4 months of tests, scans, diagnosis and preparing for surgery were challenging but it was a privilege to have held my Mum's hand through it. Whilst we run our businesses, life happens around us. Our ability to recognise when we need time away, and to take it, is an important one. Being human means we deal with births, relationships,...
5 months ago • 3 min read
G'day Reader How are you feeling as we step into quarter 4 of 2024? If somebody had said to you in the middle of 2019 that: the entire world will lockdown next year after that, there'll be an economic meltdown then the world be on the edge of World War III you'd have called them crazy, right? Back in 2022 when I launched Future of Hospitality,I warned of the tsunami we were walking into (blindfolded) And, it's not going away (just in case you weren't sure) Regularly ask yourself (and your...
10 months ago • 1 min read